faq
Can I get my ticket refunded?
Not really. Do you have a special reason for your request, then write to us. Maybe we can help you.
read moreI paid admission on Friday. Can I also come in on Saturday with an extra charge?
Unfortunately, we do not do an upgrade. On Fridays you have the choice to pay for the entire weekend or just for Friday. If you do come back on Saturday, we will offer you an admission price for Saturday. But paying the difference between the Friday price and the weekend price is for administrative reasons...
read moreCan I drive to the campsite by car?
Yes, but only until the Pellenzer officially opens its doors; that's Friday at 5 p.m. To unload, you can drive through Mühlenstraße to the campsite beforehand. But drive out again with your vehicle as quickly as possible and look for a parking space outside our premises. How do you find your way to the campsite,…
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